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Important Facts for Emergency Medical Services: Median Response Times


Median responses indicate the time that falls in the middle ranking of time between EMS unit dispatched and arrival at the incident scene, when responding to a 911 emergency call. Air ambulance transports were excluded.


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Why Is This Important?

Throughout New Mexico 340 emergency medical service (EMS) agencies transport and deliver urgent medical care to approximately 192,000 people each year. Certain medical emergencies are known to have improved outcomes for patients if the time from occurrence to definitive medical care in a hospital is as short as possible. These conditions include cardiac events, stroke and serious trauma. For these reasons EMS strives to reduce their response times as much as possible. Many factors impact these times, including geographic location, time and day of the week, weather, traffic congestion, availability of personnel, and other circumstances. EMS services are administered by fire departments; government, non-fire based organizations; private, non-hospital based services; hospital based and tribal affiliations. Some services provide ground transportation 161 (48%); but almost an equal number, 155 (46%) provide only rescue and immediate care. There are 19 (6%) EMS services that transport patients by either airplane or helicopter.
The information provided above is from the New Mexico Department of Health's NM-IBIS web site ( The information published on this website may be reproduced without permission. Please use the following citation: "Retrieved Tue, 15 October 2019 from New Mexico Department of Health, Indicator-Based Information System for Public Health Web site:".

Content updated: Fri, 15 Aug 2014 14:46:52 MDT